Desktop Analytics: Introduction to Solution – Part 2

In the previous article dedicated to Desktop Analytics we talked about the benefits that this solution can bring to companies in terms of updating their Windows 10 devices and how to avoid post-update application incompatibility issues; in this second article, we will provid necessary information to proceed with the creation of the dedicated workspace and how to onboard the systems on Desktop Analytics.

In order to proceed with the activation of Desktop Analytics, you must have the following requirements:

  • Active Azure Subscription;
  • Configuration Manager Current Branch version 1902 (with update rollup 4500571) or above:
  • Windows 7Windows 8.1 or Windows 10 devices;
  • Diagnostic data activated;
  • Connectivity from devices to the Microsoft public cloud;

Desktop Analytics workspace creation

Below is a quick operational guide to proceed with the creation of a new Desktop Analytics workspace:

  • Connect to Microsoft Endpoint Manager admin center portal;
  • Access the All Services section and select the Desktop Analytics option;;
  • On the welcome screen, press the Start button;
  • Accept the terms and conditions of use through the Accept button;
  • If you have the licenses mentioned above, move the slider to Yes and press the Next button;
Figure 1 – Wizard (Confirm your subscription)
  • In the next screen, if you move the Allow the Desktop Analytics to manage directory roles on your behalf slider to Yes, Desktop Analytics will automatically assign the Desktop Analytics Administrator role to the workspace owners;
  • In the Workspace owners section, add the users who will need to connect to the Desktop Analytics portal;
  • Continue the creation wizard by clicking on the Next button;
  • On the next screen, you can create a new workspace or migrate the previous Windows Analytics infrastructure to the new solution;

Figure 2 – Wizard (Set up your workspace)
  • Then confirm and accept the permit authorization request;
Figure 3 – Wizard (Confirm and grant access)

At this point the creation process of the new Desktop Analytics workspace is finished.

In the Windows Analytics to Desktop Analytics migration scenario, you need to wait approximately 72 hours to see the migrated data.

Devices registration

Devices registration on Desktop Analytics does not require the installation of an agent; it is only necessary to configure some settings on the Windows 10 systems that you want to monitor.
To make this process simple and integrated with your environment, you can connect Desktop Analytics with the Configuration Manager infrastructure.

Below are the steps necessary to connect the two environments:

  • Open Microsoft Endpoint Configuration Manager console;
  • Select the Administration option from the ribbon at the bottom and expand the Cloud Services folder;
  • Right-click on the Azure Services option and select Configure Azure Services;
Figure 5 – Azure Services Configuration
  • Enter a descriptive name of the solution and select the Desktop Analytics option;
  • Press the Next button;
Figure 6 – CM Wizard (Service Configuration)
  • Select the appropriate Azure environment and press the Browse button to select the appropriate Web App;
  • If you already have a Web App that you want to reuse, select it from the list and press the OK button;
  • If it is not present here, press the Create button to proceed with the creation of a new Web App;
Figure 7 – CM Wizard (Web App Import/Creation)
  • Specify the name of the application;
  • The URL https://ConfigMgrService should be configured in the HomePage URL and App ID URI fields; if you receive the error “Another object with the same value for property identifierUris already exists” enter a different name as this URL is already used by another Azure service.
  • Then press the Sign in… button;
Figure 8 – CM Wizard (Sign in)
  • Enter your Azure credentials and confirm with the OK button once the login is completed successfully;
  • On the Diagnostic Data page, the Commercial ID field will be populated automatically;
  • Configure the desired level regarding the sending of diagnostic data and if you also want to collect the device name;
Figure 9 – CM Wizard (Configure Windows diagnostic data)
  • Press the Next button;
  • Check the functions activated on the basis of the selected diagnostic level and press the Next button;
  • Within the Collection section, enter a descriptive name to identify the Configuration Manager environment on Desktop Analytics and select, through the Browse button, the collection containing the systems you want to register on the portal;
Figure 10 – CM Wizard (Select Collection)
  • Confirm the configurations through the Next button;
  • Press Close button at the end of the creation of the new Azure Service;

Currently, it is possible to have only one Desktop Analytics workspace for each Azure AD tenant; in addition, the devices can only send diagnostic data to a work area.

References

Here are some useful references to the official Microsoft documentation:

Conclusions

This article has provided a practical guide to be able to implement Desktop Analytics within your infrastructure; in the third and last part of the article an overview of the Desktop Analytics portal and its features will be provided.

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